Name
‘Technological Solution of the Year’ - Apps for Improving Member Engagement
Date & Time
Thursday, October 7, 2021, 2:00 PM
Snaedis Flosadottir
Description

A case study detailing Arion Bank’s digital future journey and the creation of the pension product app for Frjalsi and Arion’s DC fund. This presentation will explore opportunities for using robotics and other technology in the pension fund sector to achieve key goals including:

  • Improving member engagement and experience
  • Increasing financial literacy among fund members
  • Simplifying the process for the user
  • Using robotics in processing fund members actions within the app 

The session will describe key success indicators such as member satisfaction and award, lessons learnt and plans for the future.

Session code
G